Service Award
This Award is presented by the State LTC Ombudsman to a
LTC Community Ombudsman who:
is a strong and caring advocate for long-term care residents;
maintains a balanced approach in fulfilling all ombudsman responsibilities;
is exemplified by excellent performance of all or most of program
components;is exceptionally professional in handling his or her
ombudsman duties.Additional factors considered:
*appreciative feedback from residents, families or others regarding
his or her work;
*data indicating performance on all program components;
*exercise of sound judgment in case handling
and other ombudsman duties.